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How to Measure the ROI of Employee Benefits

A practical guide to quantifying the impact of your benefits programme on retention, engagement, and recruitment.

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David Okonkwo

5 January 20256 min read
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Proving the Value of Your Benefits Investment

Employee benefits represent a significant investment, so it's crucial to measure and demonstrate their return. Here's how to build a business case with data.

Key Metrics to Track

  • Retention rates: Compare turnover before and after implementing benefits
  • Engagement scores: Monitor changes in employee satisfaction surveys
  • Recruitment efficiency: Track offer acceptance rates and time-to-hire
  • Platform usage: Measure active users, redemptions, and savings generated
  • Absence rates: Benefits focused on wellbeing can reduce sick days

Calculating Financial Impact

The cost of employee turnover is typically estimated at 50-200% of annual salary. If your benefits programme reduces turnover by just 5%, the savings can far exceed the programme cost.

Qualitative Benefits

Don't forget to capture qualitative feedback through:

  • Employee testimonials and success stories
  • Focus groups and feedback sessions
  • Exit interview analysis

Reporting to Stakeholders

Create a quarterly benefits report that combines quantitative metrics with qualitative stories. This helps leadership understand both the numbers and the human impact of your programme.